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Crafted ERP and Commerce7 Announce NetSuite Integration
Jul 09, 2021

Crafted ERP, the leading business management suite built for wineries, is now integrated with Commerce7

Doozy Solutions are excited to announce that we have created an integration between Crafted ERP, a Winery business management suite built on the Oracle NetSuite platform, and Commerce7, a leading cloud-based direct-to-consumer customer experience platform that offers feature rich Point of Sale, CRM, eCommerce, Club & Subscription Management and Reservation Management functionality. 


The Doozy Solutions and Commerce7 integration teams have partnered with two shared clients, Childress Winery and Oakridge Wines, to pioneer a connector that seamlessly synchronizes the flow of information between the two systems. Data flows in real-time and streamlines the management of online orders, inventory availability and fulfillment, leading to an enhanced customer experience.


Commerce7 is a comprehensive cloud based POS and CRM solution to help wineries gain a unified view of their customers, both in the tasting room and online.  Customers use this information to drive promotions and sales, as well as wine club membership sign ups and subscriptions. 

 

How does it work?



Once an online customer order has been placed, or a sale is made in the tasting room, the information is sent from Commerce7 to Crafted ERP, including comprehensive transaction level data in order to process fulfillment, and is reflected in Crafted ERP’s sales and inventory reporting in real time.

 

With this information, wineries are able to use Crafted ERP as their central data hub for a complete view of their sales performance across tasting rooms, online and wholesale distribution channels and can use this information to better understand their sales trends and KPI’s.


Doozy Solutions has adapted Crafted ERP’s item records in order to align closely with item types in Commerce7, making it easy to create new items and products in NetSuite and have these sent to Commerce7 as a new product available for online sales or purchase through the POS.

 

Commerce7 allows clients to easily manage product images and descriptions, as well as other product features. This has enabled customers to view complete transactions in NetSuite, rather than just simple GL impact journals and inventory adjustments, which allows wineries to follow leading practices for managing the accounting impacts of tasting room and online sales.


For growing wineries, Commerce7 is a complete DTC management platform that empowers them to enhance their customer’s omnichannel experience and simplify the process of diversifying sales channels to include digital.


Crafted ERP is an end-to-end winery management solution that provides ‘vine to wine’ production management, including farming task management and costing, production planning and scheduling, wine making operations and WIP management. Crafted ERP's winery edition also offers clients a single platform to manage all other aspects of their winery business including sales & CRM, inventory and warehouse management, lab and quality, bottling, labelling and packaging and more. 


Interested in Finding Out More?


If you are interested in learning how Crafted ERP and Commerce7 have simplified and modernized our client's winery software ecosystems and helped them to enhance their customer experience please feel free to reach out and start a conversation. 


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